FAQs Buy

What does "powered by Tagsmart technology" mean?

Tagsmart develops technologies that build a new level of trust in art transactions. The journey began with a small group of artists, framers and co...

What is a Statement of Provenance?

Every artwork sold on ArtSnap is accompanied by a Statement of Provenance which incorporates anti-counterfeiting measures. This document contains a...

Where do ArtSnap artworks come from?

ArtSnap is a marketplace, which means our artworks come from collectors, artists, dealers and galleries. All ArtSnap consignors will go through a ...

Can I return my purchase?

Once you receive your artwork, you have 14 days to return it if you are not happy with your purchase. Provided the artwork is still in the same con...

How long will it take to receive my purchase?

This is somewhat dependent on where the seller is located. As soon as we receive your payment in full, we instruct the seller to send the work to y...

How do I know if the work is authentic?

All of our sellers are carefully vetted and every artwork offered on ArtSnap has been reviewed thoroughly by art specialists before it is listed an...

Can I see an artwork before I buy?

We are able to offer rare artworks at great prices because we directly connect buyers and sellers all over the world and we don't have the expense ...

I have another question, who can I speak with?

Contact our client services team at support@art-snap.com.